Learning & Wellbeing Coach
Summary
We are recruiting a Coach to our Calderdale Circle to lead our learning and wellbeing work.
At Equal Care the Coach’s role is to empower people, problem-solve, and to perform supportive audits with both our Equal Care Teams (owned by the person receiving support) and our Local Circles. This culture of empowerment and support is fundamental to Equal Care and must be protected whilst also ensuring compliance with external regulations, which mainly relate to the Care Quality Commission.
Wearing the Learning & Wellbeing ‘hat’ you will be the holder of Equal Care’s internal and external learning and career development opportunities for our members. This incorporates peer and informal learning and support that takes place day-to-day and through group and one-to-one supervisions.
You will take a lead on solving any complex problems and issues that may arise within teams, which have a strong ongoing learning and training component. You will make sure that learning from problems and issues gets shared with all members of the co-operative.
This role is coupled with responsibility for the ongoing wellbeing and mental health support for our worker members. We believe that without a sense of security and safety within the workplace, and without the freedom to make and learn from mistakes, learning is impossible.
The Coach will help lead and preserve Equal Care’s ‘brave, honest, kind’ culture, supporting members’ growth and self-understanding.
The role is open to experienced Coaches as well as trainees and those who have built up their experience on-the-job.
How to apply
Please email [email protected] with your CV and a covering letter describing clearly how your experience matches with the job description and how your approach works well with our ethos. If you have created or given any training please provide examples of your work if possible.
There is no official deadline for applications. However, we are holding rolling interviews and will recruit as soon as we find someone brilliant, so apply soon if you want to go for it!
Our approach is for candidates to pass two interviews - there will be people with direct experience of receiving and giving support on the panel. We always provide sample questions before the interviews and a task before the second. Interviews will be held face to face or via video conferencing if preferable.
The basics
| Salary | £24,000 - £28,000 dependent on experience and qualifications. |
| Full-time or part-time? | Full-time - we offer flexible working and you will be needed occasionally on weekend days (on call and ad hoc training). Core hours would be Monday to Friday, however and you would be on call one week in four (the phone doesn't ring very often: we work to a preventative approach!). |
| Where is it? | We offer hybrid working, a mixture of remotely and at our office, or you can work in our Hebden Bridge office. |
| Circle Roles | You may be nominated into these as part of your work. |
| What is the holiday allowance? | 30 days paid holidays. This includes bank holidays, however, if you want to work these days you can decide to take holiday on alternate days instead. |
| Any other benefits? | We offer interest free loans of up to £1,500 that could be used for anything (eligible after 6 month probation). 4.5% employer contribution into your pension. Cycle to Work and Electric Vehicle Scheme. |
What you'll be doing
Leading and delivering ongoing learning and wellbeing programmes
You will hold overall oversight and accountability for delivering our training and ongoing coaching of our care and support workers in all aspects of direct care and support.
This does not mean that you will always be the one to deliver the training, as we'd like the Coach to empower other members of the team to also train others.
These programmes include:
Helping people to move
Equal Care Certificate assessment and observations
Medicine management
First Aid
Safeguarding
Equality, diversity and cultural competence
Data Protection
Wellbeing and self-care
Advocacy and whistleblowing (speaking up)
Ensuring specialist training requirements for working within individual teams are met (e.g. autism awareness)
Helping people to move
Equal Care Certificate assessment and observations
Medicine management
First Aid
Safeguarding
Equality, diversity and cultural competence
Data Protection
Wellbeing and self-care
Advocacy and whistleblowing (speaking up)
Ensuring specialist training requirements for working within individual teams are met (e.g. autism awareness)
Problem-solving and growth mindset
As a Coach you will support team members' wellbeing, growth and development through goal setting and facilitating learning and reflection to develop problem solving, communication, conflict resolution and organising skills. As a coach you will 'lead from behind', helping team members to thrive and access their potential.
Problem-solving: ‘difficult conversations’, ad hoc coaching following issues to support and embed new learning
Ensuring that wellbeing and self-care remains front and centre in our support for our worker members.
Complete safeguarding checks and reports, leading on issues tracking and responding to problems in a timely, effective and empathic way
Building partnerships with external organisations, including potentially co-ordinating and delivering external training for others.
Supportive learning and development audits at Team and Circle levels, including spot checks and observations.
Annual appraisals and career development plans with our care and support workers in collaboration with other Coaches.
Learning, supervision and development policies and procedures reviews and updates in collaboration with the Coach (Registered Manager), the Nominated Individual and other members responsible for relevant areas as Equal Care grows
Problem-solving: ‘difficult conversations’, ad hoc coaching following issues to support and embed new learning
Ensuring that wellbeing and self-care remains front and centre in our support for our worker members.
Complete safeguarding checks and reports, leading on issues tracking and responding to problems in a timely, effective and empathic way
Building partnerships with external organisations, including potentially co-ordinating and delivering external training for others.
Supportive learning and development audits at Team and Circle levels, including spot checks and observations.
Annual appraisals and career development plans with our care and support workers in collaboration with other Coaches.
Learning, supervision and development policies and procedures reviews and updates in collaboration with the Coach (Registered Manager), the Nominated Individual and other members responsible for relevant areas as Equal Care grows
Co-producing new learning materials
You will lead the creation of Equal Care’s internal learning and development experiences. This process will fully involve people receiving support, family members and our care and support workers.
This would include:
- Supporting people to facilitate or co-facilitate training and workshops
- Leading on the design and launch of the Equal Care Certificate and associated training
- Leading on the development of non care-related training, such as help with decision making and co-operative education
Engaging with external regulators and oversight bodies
From the perspective of regulators, you will be a manager whose key role is to lead on our training and development, ensuring that Equal Care is compliant with Care Quality Commission and local Council training requirements whilst avoiding and defeating ‘box-ticking’ culture.
In cases where features of our service are compromised you will need to lead from the front, addressing the issues quickly and with authority.
Offering support
At least 5% of your working hours will be giving direct support to someone getting social care. This work will make best use of your strengths to support others with the challenges they face.
Co-creating your own role
We expect your role and responsibilities to evolve and change as the co-operative grows. We will work together to shape your role into something that works best for you, your colleagues and Equal Care. Similarly we need your active participation in shaping the tools and processes of your day to day work for the better.
Your experience & qualifications
You have experience of leading training and learning in the social care sector. These can also be informal examples where you may have coached or facilitated without it being a named role. Experience giving or collaborating on manual handling (helping people to move) training is essential, with equipment assessment and/or assistive technology experience a big bonus.
You have...
a strengths-based approach and can demonstrate that you can help others learn from one another whatever the setting.
experience of solving problems that have a people-based focus. For example, conflict resolution or achieving excellent safeguarding and wellbeing outcomes.
good computer literacy with strong administrative skills.
the ability to express yourself well both verbally and in writing.
a willingness to learn and openness to co-operative ways of working and Equal Care’s model of support, which is different to normal agencies.
a caring personality, not least focused on your own wellbeing and can bring and uphold Equal Care’s value of Mutual Care for one another.
strong collaboration skills and you are not afraid to act on your own initiative. If you can see something that needs fixing, you won’t walk on by, you’ll fix it!
accountability for your words and actions. Everyone makes mistakes. You’re good at saying sorry and moving on. You’re good at kindly and mindfully holding others to account.
the ability to say no. You can identify and hold your own boundaries. You can encourage, hear and respect the boundaries of others.
Degree or qualification in coaching or a related field. This is desirable but it’s totally okay if you are currently training or have built up on-the-job experience that you can demonstrate.
a strengths-based approach and can demonstrate that you can help others learn from one another whatever the setting.
experience of solving problems that have a people-based focus. For example, conflict resolution or achieving excellent safeguarding and wellbeing outcomes.
good computer literacy with strong administrative skills.
the ability to express yourself well both verbally and in writing.
a willingness to learn and openness to co-operative ways of working and Equal Care’s model of support, which is different to normal agencies.
a caring personality, not least focused on your own wellbeing and can bring and uphold Equal Care’s value of Mutual Care for one another.
strong collaboration skills and you are not afraid to act on your own initiative. If you can see something that needs fixing, you won’t walk on by, you’ll fix it!
accountability for your words and actions. Everyone makes mistakes. You’re good at saying sorry and moving on. You’re good at kindly and mindfully holding others to account.
the ability to say no. You can identify and hold your own boundaries. You can encourage, hear and respect the boundaries of others.
Degree or qualification in coaching or a related field. This is desirable but it’s totally okay if you are currently training or have built up on-the-job experience that you can demonstrate.
